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Power up your IT career with Plennegy apply now

Power up your IT career with Plennegy! Join as an IT Graduate in Greytown and apply your skills in a dynamic work environment. Don’t miss the opportunity to kickstart your career – apply by 22 May 2023 and be part of a leading company in the industry

Hiring Company:– Plennegy
Job Title:- IT Graduate
Location:- Greytown
Closing Date:- 22 May 2023

  • Manage all operations requests for responsible sites, supporting service requests for other companies.
  • List of tickets and resolutions from the service desk.
  • Ensure tickets are closed within SLA.
  • Report from Service Desk. Use this Jira service desk guide.
  • Keep number of open tickets to below 5 Review with Group IT Operations Manager for assistance with tickets. Jira report and stat will be used.
  • Keep number of pending tickets to below 3
  • Advise Group IT Operations Manager on any long-term tickets that need to be moved to projects.
  • Review with Group IT Operations Manager for assistance with tickets. Jira report and stats will be used.

Additional duties or Responsibilities

  • Project work as requested by IT Manager / OPS Manager
  • Completed as per SmartSheet projects. Any ADHOC work can be be listed on SmartSheets

Requirements

REQUIREMENTS:

Qualifications:

Grade 12 (Matric) National Senior Certificate (Essential)

A+ / N+ Diploma in Information Technology (Essential)

Bachelor of Science in Information

Apply Online for IT Graduate

If No Response Is Received Before 22 May This Year, Consider It Unsuccessful

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