Kickstart Your IT Career Intern with Plennegy South Africa

Join Plennegy South Africa’s IT Graduate Internship in Greytown, KwaZulu-Natal! Embark on a transformative career journey and gain hands-on industry experience. Apply by 31st May 2023 and take the leap towards your future

Hiring Company:– Plennegy South Africa
Job Title:-  IT Graduate Internships
Location:- Greytown, KwaZulu-Natal
Closing Date:- 31 May 2023

Operations management – DSS01 25%

  • Assist Network Administrator / IT Operations Manager with first-line checks for network management
  • Assist Network Administrator / IT Operations Manager to diagnose any outages and resolve where possible, Network Administrator to open tickets for any work requested.
  • Participation in network projects
  • Feedback from Operations Manager and Network Administrator.
  • Escalate network outages to 2nd line support
  • Rapid escalation of tickets when outages are outside of the area of responsibility. Working with Network Administrator.
  • Basic management of installed software on end-user computers. Reports from the service desk and feedback from the operations manager and peers.
  • Quarterly review of installed software on end-user computers. Create SOP for Group software installation and schedule review.

Service desk – DSS02

  • Manage all operations requests for responsible sites, supporting service requests for other companies.
  • List of tickets and resolutions from the service desk.
  • Ensure tickets are closed within SLA.
  • Report from Service Desk. Use this Jira service desk guide.


    • Grade 12 (Matric) National Senior Certificate (Essential)
    • A+ / N+ Diploma in Information Technology (Essential)
    • Bachelor of Science in Information

Apply Online for IT Graduate Internships

If No Response Is Received Before 31 May This Year, Consider It Unsuccessful

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