Join the Community Schemes Ombud Service A Unique Opportunity

Be a part of the Community Schemes Ombud Service in South Africa as a Customer Service Agent. Join a prestigious organization focused on resolving community scheme disputes. Apply by 15 May 2023 to seize this opportunity.

Hiring Company:– Community Schemes Ombud Service
Job Title:- Customer Service Agents
Location:- south africa
Closing Date:- 15 May 2023


  • Matric + Call Centre Certificate or Equivalent
  • 1 year of working experience in Contact Centre or Administration support role.
  • 2 Year Diploma in Call Centre will be an added advantage.
  • Legal Qualification will be an added advantage.
  • Advance knowledge of customer service
  • Knowledge of good governance.
  • General knowledge of the broader political, economic, and social environment.
  • Advanced MS Office (Word, Excel, and PowerPoint).

Key Performance Areas

  • Provide customer service and support the optimization of the section.
  • Record all telephone calls/walk-ins from members of the public and community schemes.
  • Develop and maintain relationships with customer

If No Response Is Received Before 15 May This Year, Consider It Unsuccessful

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