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Seize the opportunity to redefine your career with Hollywoodbets. Our door is open for ambitious individuals seeking thrilling roles. Don’t miss out, join us and watch your career soar

Hiring Company:– Hollywoodbets
Job Title:- Senior Brand Marketing
Location:- Durban KwaZulu Natal
Closing Date:- 25 May 2023

Additional duties:

  • Informal product and lifestyle photography when required.
  • Host guests at events or activations.
  • Assist the Brand Manager on additional brands when required.
  • Any ad-Hoc / additional tasks and roles, as and when needed/requested by management

Other:

  • Ability to work under pressure and in a fast-paced growing environment.
  • Will be required to travel.
  • Will be required to work afterhours or weekends based on various project deadlines and roster.

What You’ll Bring To The Team:

  • Demonstrate strong planning, time management, and problem-solving skills.
  • Demonstrate customer care/service skills.
  • Demonstrate strong communication skills.
  • Ability to take accountability.
  • Must be detail oriented.

Apply Online for Senior Brand Marketing

If No Response Is Received Before 25 May This Year, Consider It Unsuccessful

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Hiring Company:– Hollywoodbets
Job Title:- VIP
Location:- Phoenix ,KwaZulu Natal
Closing Date:- 26 May 2023

Innovate And Create As Part Of A Like-minded, Authentic Team Eager To Achieve Goals.

Embrace Challenges And The Thrill Of Working In A Vibrant And Fast-paced Industry.

Grow With Our Development Plans And Culture That Allows You To Further Your Career.

You Bring:

Grade C.
1 – 2 Year’s Security Experience.
Registered With Psira (Private Security Industry Regulatory Authority).

A Bonus To Have:

Valid Driver’s Licence.What You’ll Do For The Brand:

Vip (Security) Officer Must Be Present 15 Minutes Before The Branch Opens.
Branch Manager Or Senior Team Leader Will Open The Branch In The Presence Of The Vip (Security) Officer.
Vip (Security) Officer Needs To Ensure They Conduct A Perimeter Patrol Before The Branch Opens.
Vip (Security) Officer Needs To Check Around The Premises For Any Suspicious Movements Before The Branch Is Opened.
Vip (Security) Officer Needs To Be Extremely Vigilant And Alert At All Times Of Their Surrounds Before The Opening And Closing Of The Branch.
Vip (Security) Officer Needs To Conduct A Floor Walk Once The Branch Is Open, To Observe All Is Order.
Vip (Security) Officer Must Valid All Observation Checks Are Completed Before The Branch Manager Or Senior Team Leader Continues With Their Daily Checks.
During Opening And Closing, One Vip (Security) Officer Must Be Positioned Away From The Entrance, Observing His Or Her Colleague And Checking For Potential Danger.
Patrolling Should Include Inside And Outside The Branch Entrance, Back Areas And All Parking Areas.
Ensure All Two-way Radios Are Fully Charged During Shift Change And Hand Over Equipment Inspection.
Charge The Batteries Overnight So That They Are Useable From The Beginning Of Your Shift.
Ensure All Panic Button And Two-way Radios Are In Good Working Conditions And Keep Safely.
Vip (Security) Officer Must Carry Their Panic Buttons, Two-way Radios And Earpieces To Ensure Open Communication And Ease Of Access In The Event Of An Emergency.
The Vip (Security) Officer That Is Posted To The Searching Zone Must Use The Scanner To Search All Guest Entering The Branch Including Team Members.
Ensure At The Searching Zone The Branch Door Or The Gate Is Always Kept Close.
Vip (Security) Officer Are Not Allowed To Cross Gender Scan Guest Entering The Branch.
Male Guest Must Be Scanned By Only Male Vip (Security) Officer, Female Guest To Be Scanned By Only Female Vip (Security) Officer.
Vip (Security) Officer Must Ensure To Search Female Bags With A Stick. Male Guest Is Not Allowed To Bring In Their Bags.
Vip (Security) Officer Is To Direct Traffic On Our Premises And Ensure The Free Flow Of Foot Traffic And To Control The Number Of Vehicles Entering And Exiting The Building.
End Of Day Closing Procedure, Vip (Security) Officer Must Minimise Entry By Sliding Close One Door To Ensure Security Of Minimising High Risk.
Vip (Security) Officer Must Attend Branch Meeting When Notified By The Branch Manager To Attend.
Vip (Security) Officer Must Assist When Receiving Stock, Doing Alarm Test And Submitting Of Daily Report Every Morning By 10:00am.

Apply Online for VIP

If No Response Is Received Before 26 May This Year, Consider It Unsuccessful

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Hiring Company:– Hollywoodbets
Job Title:- Team Leader
Location:- Tembisa, Gauteng
Closing Date:- 19 June 2023

Minimum of 1-year sales/marketing/promotional experience.
• A valid driver’s license.
• Willingness to do shift and weekend work.
A Bonus To Have:
• Have a minimum of 1-year driving experience.
• Relevant Diploma/Degree.
What You Will Do For The Brand:

• Work closely with Area Managers to meet promotional needs.
• Facilitating promotional activities and drive FICA compliance.
• Develop and launch new promotions to Mobile Clerks at branches, outlets and in the field.
• Jointly plan marketing campaigns with Area Managers.
• Measure effectiveness of promotions.
• Provide ongoing training to Mobile Clerks.
• Identify interest and understand customer needs and requirements.
• Manage staffing and performance of Mobile Clerk.
• Growth, branding and roll out of distributor outlets.
• Ensure new Mobile team members have been trained to understand betting types, betting processes, mobile betting and TUV. Coordinate training.
• Visiting outlets as per call cycle.
• Daily, weekly and monthly reporting.
• Provide day to day operational support to Area Managers.
• Any other related duties that might be required.
What You Will Bring To The Team:

Apply Online for Team Leader

If No Response Is Received Before 19 June This Year, Consider It Unsuccessful

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Hiring Company:– Hollywoodbets
Job Title:- Team Leader
Location:- Cape Town
Closing Date:- 19 June 2023

A Bonus to have:

  • 6 months within the Gaming or Betting industry.
  • Relevant Diploma, Degree, or NQF 4 Learnership.
  • Valid driver’s license.
  • 1-2 Years leadership experience

What You’ll Bring To The Team

Branch growth

  • To ensure the achievement of targets within your areas in accordance with Branch budgets.
  • Drive business results by creating an open dialog with your guests to educate them on all your Branch products.
  • Ensure betting boards are updated timeously.
  • Updating of memos, card changes, results, and scratchings which occur throughout the day.
  • Be knowledgeable on all game rules, odd,s and pay-outs.
  • Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
  • Taking customer bets where applicable (A requirement in express Branches).

Cash administration

  • Cash management within the Branch according to defined processes and procedures and minimize risks, theft and fraud.
  • Educate team members on all FICA Compliance.
  • Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.
  • Ensure adherence to credit card administration and EFT policies where applicable.
  • Ensure team member are issued with correct floats at the end of their shift.
  • Interim checks must be done within the course of the day with Team Leader on duty.
  • Ensure to reconcile by end of shift to the balance which is reflected on the LPM, Admin and HIS report.
  • Recovery process must be managed in line with processes and procedures.
  • The correct process must be followed with lost ticket claims;
  • Ensure the ticket number is received from the Helpline when processing the claim.
  • Record the guest’s details and ID number to validate payment after 90 days.

Apply Online for Team Leader

If No Response Is Received Before 19 June This Year, Consider It Unsuccessful

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Hiring Company:– Hollywoodbets
Job Title:- Human Resource Business Partner
Location:- Umhlanga, KwaZulu-Natal
Closing Date:- 19 June 2023

You Bring:

  • Relevant Diploma/Degree in Human Resource Management
  • 2 – 3 years’ experience within a Human Resource Business Partner role
  • 2 years’ experience in FMCG or Retail
  • Strong knowledge of Industrial Relations and practice
  • Willingness to travel

What You’ll Do For The Brand:

  • Actively partner with Department Managers to understand the HR value add to the business, to identify HR solutions and initiatives in line with business initiatives.
  • Managing the HR team. Work hand in hand with the HR team to ensure the successful implementation of HR initiatives across all divisions or departments.
  • Ensure that standard recruitment and onboarding processes are followed. Enhance the recruitment processes nationally to ensure quality candidates for business consideration. Ensure a smooth Employee Orientation process. Be actively involved in appointment of mid-management appointments.
  • Job management. Ensure that all team members have a good understanding of their functions and role expectations at all times. Ensure that a process is in place to discuss role expectations when a team member is promoted or changes a position.
  • Ensuring the Performance Management is applied consistently. Ensure that the performance appraisal process is conducted timeously in line with group practices.
  • Talent Management. Roll out of talent management initiatives and succession planning. Facilitate Individual Development Plans at appropriate levels and align these to the Training Department where required.
  • Ensure standard Employee Relations Management in relation to Group processes.
  • HRIS monitoring and reports- HR metrics. Measuring HR value add and report on HR metrics relevant to the business. Monitoring Employee Exit Trends, turnover and retention, disciplinary actions, etcetera and provide value added input in order to address trends.
  • Employee Retention – Participate in designing, development and implementation of innovative workforce retention programmes.
  • Anticipate workforce needs based on turnover and growth factors and ensure a constant supply of quality candidates in order to minimize understaffing.
  • Manage the off-boarding process/termination processes.
  • Operations risk management related to HR functions. Close risk gaps by ensuring that family members are not employed in the same work environment, that pre-employment checks are consistently conducted, that annual criminal checks are conducted, that polygraph tests are conducted at management level prior to appointment and also that random polygraph checks are implemented, that terminated employees are not re-employed, etc.
  • Employment Equity – Coordinate EE meeting details nationally.
  • Design and propose recognition programmes for consideration.
  • Conduct Climate Surveys where there might be a need.
  • Roll out of values and ethics.
  • Manage the long service process.
  • Manage the internship programmes in terms of appointments where required.
  • Updating Company Policies and Procedures specific to the department and ensure implementation of updates.
  • Wellness, Welfare and Health related initiatives where required.
  • Ad Hoc Projects.

Apply Online for Human Resource Business Partner

If No Response Is Received Before 19 June This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Human Resource Business Partner
Location:- Cape Town
Closing Date:- 26 May 2023

  • Relevant Diploma/Degree in Human Resource Management
  • 2 – 3 years’ experience within a Human Resource Business Partner role
  • 2 years’ experience in FMCG or Retail
  • Strong knowledge of Industrial Relations and practice
  • Valid Driver’s License
  • Willingness to travel

What You’ll Do For The Brand:

  • Actively partner with Department Managers to understand the HR value add to the business, to identify HR solutions and initiatives in line with business initiatives.
  • Managing the HR team. Work hand in hand with the HR team to ensure the successful implementation of HR initiatives across all divisions or departments.
  • Ensure that standard recruitment and onboarding processes are followed. Enhance the recruitment processes nationally to ensure quality candidates for business consideration. Ensure a smooth Employee Orientation process. Be actively involved in appointment of mid-management appointments.
  • Job management. Ensure that all team members have a good understanding of their functions and role expectations at all times. Ensure that a process is in place to discuss role expectations when a team member is promoted or changes a position.
  • Ensuring the Performance Management is applied consistently. Ensure that the performance appraisal process is conducted timeously in line with group practices.
  • Talent Management. Roll out of talent management initiatives and succession planning. Facilitate Individual Development Plans at appropriate levels and align these to the Training Department where required.
  • Ensure standard Employee Relations Management in relation to Group processes.
  • HRIS monitoring and reports- HR metrics. Measuring HR value add and report on HR metrics relevant to the business. Monitoring Employee Exit Trends, turnover and retention, disciplinary actions, etcetera and provide value added input in order to address trends.
  • Employee Retention – Participate in designing, development and implementation of innovative workforce retention programmes.
  • Anticipate workforce needs based on turnover and growth factors and ensure a constant supply of quality candidates in order to minimize understaffing.
  • Manage the off-boarding process/termination processes.
  • Operations risk management related to HR functions. Close risk gaps by ensuring that family members are not employed in the same work environment, that pre-employment checks are consistently conducted, that annual criminal checks are conducted, that polygraph tests are conducted at management level prior to appointment and also that random polygraph checks are implemented, that terminated employees are not re-employed, etc.
  • Employment Equity – Coordinate EE meeting details nationally.
  • Design and propose recognition programmes for consideration.
  • Conduct Climate Surveys where there might be a need.
  • Roll out of values and ethics.
  • Manage the long service process.
  • Manage the internship programmes in terms of appointments where required.
  • Updating Company Policies and Procedures specific to the department and ensure implementation of updates.
  • Wellness, Welfare and Health related initiatives where required.
  • Ad Hoc Projects.

Apply Online for Human Resource Business Partner

If No Response Is Received Before 26 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Human Resource Business Partner
Location:- Cape Town
Closing Date:- 26 May 2023

You Bring:

  • Relevant Diploma/Degree in Human Resource Management
  • 2 – 3 years’ experience within a Human Resource Business Partner role
  • 2 years’ experience in FMCG or Retail
  • Strong knowledge of Industrial Relations and practice
  • Valid Driver’s License
  • Willingness to travel
  • Highly results driven approach
  • High level of accountability and responsibility.
  • Good reporting skills
  • Experience with relationship management and relationship building with both internal and external stakeholders.
  • Good demonstration of best practice interview techniques

Apply Online for Human Resource Business Partner

If No Response Is Received Before 26 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Team Leader
Location:- Durban, KwaZulu-Natal
Closing Date:- 31 May 2023

Minimum Requirements:

  • Customer Service.
  • Minimum 1 year call center experience in a team leader role.
  • Excellent Interpersonal and leadership skills.
  • Experience working with demanding targets and tight deadlines.
  • Results-driven approach to problem-solving.
  • Self-motivated, tactful, creative and strategic thinker.

Advantageous:

  • Diploma/Degree.

Responsibilities:

  • Drive the operational agenda by providing daily direction and communication to teams to ensure that daily and weekly targets are met.
  • Provide appropriate direction and dispute resolution for workplace problems.
  • Maintain service levels, key performance indicators and performance management.
  • Communicate & report accurate performance metrics to the respective department manager.
  • Always promote ‘Best Practice’.
  • Undertake required administration.
  • Monitoring of Teams through call listening and verifying of valid transfers.
  • Provide the necessary feedback, coaching, training, and development to productivity, quality, and overall work standards.
  • Respond appropriately to discipline issues and maintain behavior.
  • Create and maintain a high-quality work environment so team members are engaged and motivated to perform in an honest and transparent working environment premised on integrity.
  • Promote excellent performance by leading the team and supervising the daily operations of the department & clearly set & communicate targets and use data to monitor & measure the team’s performance
  • Organize and inspire the team to work towards common goals, while establishing an environment of trust and empowerment to help them maximize their efficiency & productivity
  • Develop, implement new or improve existing business policies/processes to improve the services offered
  • Ensure clarity around priorities and goals based on the organization’s objectives.
  • Identify, develop, and hire new & exitsing talent
  • Investigate and handle escalated, complex cases to ensure proper resolution
  • Communicate with the upper management & deal with difficult stakeholders
  • Handling escalations from the customer.
  • Analysis of first-time contact resolution targets & supports teams in achieving targets.
  • Any other ad hoc duties that might be required

Apply Online for Team Leader

If No Response Is Received Before 31 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Talent Acquisition Specialists
Location:- Durban, KwaZulu-Natal
Closing Date:- 31 May 2023

What You’ll Do for The Brand:

We want YOU to assist us in sourcing and retaining our best talent. You will be on an ongoing pursuit to discover talent, build strong relationships with both candidates and managers.

To excel as a Talent Acquisition Specialist, we expect you to be experienced in the full recruitment cycle end to end.

You Bring:

Recruitment experience (3-5 years)

What You’ll Bring to The Team:

  • Excellent communication and interpersonal skills.
  • Impressive planning, organizational and time management skills.
  • Demonstrate exceptional attention to detail.
  • Great interviewing skills with the ability to source and identify good calibre candidates.
  • Good relationship management and problem-solving skills.
  • Must be self-motivated, driven, results orientated and able to take accountability.
  • Strong reporting skills.
  • Strong computer skills, with a proficient knowledge of MS Office, and the ability to learn and utilize company personnel systems.
  • Ability to work with volumes and deliver in a high-pressure environment.

Apply Online for Talent Acquisition Specialists

If No Response Is Received Before 31 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Digital Marketing Strategist
Location:- Umhlanga, KwaZulu-Natal
Closing Date:- 31 May 2023

You Bring:

  • 2+ years’ experience as a digital marketing strategist or digital marketing manager.
  • Understanding of web analytics.
  • Firm grasp of emerging digital tools.
  • Thorough understanding of digital touchpoints.
  • Possess broad knowledge of best digital practices and strong Business knowledge.

A Bonus To Have:

  • Degree in advertising, digital marketing, marketing, communication or equivalent.
  • Understanding of software development process and content management systems.

What You’ll Do For The Brand:

  • Evaluate and implement improvements on digital strategy.
  • Research the latest digital tools and interactive trends.
  • Optimize SEO.
  • Create integrated and cost-effective digital strategies.
  • Drive value for the organization.
  • Analyse and report on digital campaigns.
  • Analyse customer and user data.
  • Engage with SBUs across the business and management.
  • Map out how digital assets will be optimized for business results.
  • Define and action digital events.

Apply Online for Digital Marketing Strategist

If No Response Is Received Before 31 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Customers Services Sales Manager
Location:- Umhlanga, KwaZulu-Natal
Closing Date:- 31 May 2023

Minimum Requirements:
• 1 – 2 years Outbound Sales Management Experience
• Deep understanding of dialer strateg
Advantageous:
• Diploma/Degree.
• IVR Experience
• Quality Assurance experience within a Call Centre

Responsibilities:
• Responsible for overall Sales performance and reporting
• Report on overall daily and weekly targets and manage to ensure optimum performance.
• Ensure that Team are trained to effectively deal with all objections and product related queries
• Work closely with internal audits to continuously understand where potential risks are. Address these risks and ensure that appropriate interventions are proposed/implemented to mitigate risks.

Apply Online for Customers Services Sales Manager

If No Response Is Received Before 31 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Reconciliation Clerk
Location:-Durban, KwaZulu-Natal
Closing Date:- 31 May 2023

Minimum Requirements:

Completed Matric With English And Mathematics.
Computer Literate.

Advantageous:

Completed Or Studying Towards A Diploma/degree, Majoring In Accounting Or Auditing Will Be Advantageous.
Valid Driver’s License Valid Driver’s License.

Key Responsibilities:

Auditing Declarations From Branches On The “end Of Days”
Tuv Reconciliations
Atm Reconciliations
Credit Card Reconciliations
Ithuba Reconciliations
Deposit Reconciliations
Withdrawal Reconciliations
Manual Transactions Reconciliations
Auditing Receivables (Credit Card Or Other)
Any Other Declarations/transaction Retail Or Ibranch
Perform Cash Counts
Perform Audits Around Paperwork And Daily Recons
Ensuring Shortages, A Transposed Onto The Recovery Masterfile’s An
Ensuring Shortages Are Escalated And Followed Up With Weekly
Collect And Analyze Data
Establish Recommendations For The Information Collected
Perform Research And Development As Required
Perform Audits Around Paperwork And Daily Recons
Determine Compliance With Policy And Procedures
Stock Counts And Fixed Asset Counts
Checking And Reconciling Of Tickets At Branch Level
Reporting Daily Observations To Relevant People
Assisting The Branches And/or Relevant Department To Clear Queries
Reporting To Management
Reconciliation Of Pastel Accounts
Ad Hoc Tasks And Requests

Apply Online for Reconciliation Clerk

If No Response Is Received Before 31 May This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Customer Service Manager
Location:-Umhlanga, KwaZulu-Natal
Closing Date:- 23 June 2023

With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.

You Bring:
• Valid Driver’s License
• 3 – 5 years Customer Service Experience within a Contact Centre
• 3 – 5 years’ experience in Management/Leadership/People Management role managing a large staff compliment
• 2 – 3 years’ experience in a Contact Centre Management role
• 1 – 2 years’ experience within payments, banking or finance sector
• Flexibility in working scheduled shifts for a week in a month is required
• Must be willing to be on call

A Bonus To Have:
• Relevant Diploma/Degree in Banking, Finance or Financial Management, Business or Generic Management
• Operations Management experience
• Finance/Treasury/Banking experience
• Experience working with international payments and withdrawals

Apply Online for Customer Service Manager

If No Response Is Received Before 23 June This Year, Consider It Unsuccessful

***********************************************************************

Hiring Company:– Hollywoodbets
Job Title:- Customer Service Manager
Location:-Durban, KwaZulu-Natal
Closing Date:- 23 June 2023

You Bring:
• Valid Driver’s License
• 3 – 5 years Customer Service Experience within a Contact Centre
• 3 – 5 years’ experience in Management/Leadership/People Management role managing a large staff compliment
• 2 – 3 years’ experience in a Contact Centre Management role
• 1 – 2 years’ experience within payments, banking or finance sector
• Flexibility in working scheduled shifts for a week in a month is required
• Must be willing to be on standby
A Bonus To Have:
• Relevant Diploma/Degree in Banking, Finance or Financial Management, Business or Generic Management
• Operations Management experience
• Finance/Treasury/Banking experience
• International Withdrawals and deposits experience
What You’ll Do For The Brand:
• Ensure the daily operations of the departments run smoothly.
• Ensure that all withdrawals and communications are functioning fully
• Ensure any banking downtime is managed efficiently and escalated where appropriate
• Customer Service-Follow up with customer complaints.
• Monitor daily, weekly and monthly performance of agents and ensure coaching takes place for agents that need improvement.
• Reporting of daily, weekly and monthly statistics.
• Monthly Competitor Analysis to be completed.
• Track volumes and continuously project growth in assistance for recruitment of new staff etc.
• Monthly Staff rostering.

Apply Online for Customer Service Manager

If No Response Is Received Before 23 June This Year, Consider It Unsuccessful

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